How can we help?

Answers to the most common questions, and a human when you need one.

How do I get my project certified?

Complete every task on your roadmap (100% progress), then open Certificates and click Issue Certificate. You get a unique serial, a QR code, and a public verification page you can share on LinkedIn or your resume.

Does the AI mentor work without an API key?

Yes. Without a configured provider the platform runs in offline mock mode — the generator and mentor still work with deterministic output. Add a DeepSeek, OpenAI, or Anthropic key in .env for full AI reasoning.

Can I switch tracks after joining a cohort?

Your enrollment is per cohort. You can generate projects in any track at any time; to formally switch cohorts, ask a community admin and they will move your enrollment.

Who can see my portfolio?

Your portfolio at /u/yourusername and certificate verification pages are public by design — that is what recruiters audit. Your dashboard, roadmap, and chats are private to your account.

How is my career score calculated?

It grows from shipped work: completed roadmap tasks, certificates earned, project progress, and engagement. Recruiters see the same number — there is no separate hidden rating.

Is registration open worldwide?

Yes — any name, any script, any country. The optional country field just helps recruiters filter and shows on your public profile if you want it to.

Email supportsupport@builderos.dev — we reply within one business day.How the program worksTracks, the 4-week arc, certification, and portfolios.